2009年10月20日 星期二

Question 2

Read this recent job posting for a customer relationship manager (CRM) from JobsDB.
Based on this job description, what would you say are the main responsibilites of a CRM manager ? Do any of these responsibilities involve in-depth or hands-on knowledge of information technology ? Explain your answer.

Question 1 part 2

i think use ERP when the firm just open will better. Because when it's a new company, many things is easy to setup, also easy to input data. In other way teach empolyees will more effective to working.

2009年10月15日 星期四

Assignment 1 Q1:

Here is the compare between Openbravo and SAP.

Openbravo is an developer of open source solutions for business, offering proprietary enterprise software, web-base Enterprise Resource Planning. They provides their service to small businesses and medium size companies over 50 countries.



SAP is the world's largest software company in business more than 30 years. SAP software also for small business and midsize companies. they have more than 89 000 total customers over 50 countries and more than 4,500 channel partners worldwide



In features, Openbravo is a functional version of our software is always published under an open source license. Also they have offer free documentation to success the open source project. And it is comprehensive because it have rich functional footprint, integrated ecosystem of add-ons.Also it have web service for easy interoperability . Lastly, Openbravo ERP is a good software that honored the Best of Open Source Enterprise Software in IDG's 2009 Infoworld Best of Open Source Software(Bossie) Awards.



In SAP, they offer a complete portfoilo solutions designed to fit different businesses and their budget by 3 main software. Every solution they offer is based on best practices learned from more than 35 years of SAP's experience working with best-run companies that cause the employees easy to learn and work effciently with minimal training. Also it make sure the implementation is a success.



In Function, Openbravo and SAP also have 3 different packages for SMEs form 1 to more 25 employees and between 1 to 2500 employees.In Openbravo, there are Quickstart, SMB and Enterprise Edition and in SAP, there are SAP Bussiness one, bussiness ByDesign and Bussiness all-in-one. All these two company have a complete ERP system.



In pricing, Openbravo and SAP also very reasonable but SAP can support more empolyees in there software, so compare by plans, Openbravo is cheaper than SAP, also they have more software can free to download.

After compare between Openbravo and SAP, i think SAP is a complete system for CRM and can support a bigger size's companies than Openbravo, but Openbravo can be more easy to use in small size companies and also will cheaper.

2009年10月5日 星期一